Universal WiFi was established in 2018 by Bayan Jamali, a young entrepreneur driven by the mission of connecting Batswana to the world. As one of Botswana’s leading internet service providers, we specialize in offering fast, reliable, and affordable internet solutions. Our services include fibre, radio, and satellite internet, ensuring that even the most remote areas of Botswana can stay connected.
Our core objective is to ensure that every Batswana has access to high-speed internet at affordable prices. We believe that reliable internet is essential for both personal and business success, and we are committed to providing sustainable solutions that support uninterrupted day-to-day operations.
Years of
Experience
To be the most trusted and innovative internet service provider, empowering every home and business with seamless connectivity and digital freedom. We envision a future where our network isn’t just a service — it's a vital tool that powers progress, opportunity, and inclusion for all.
our mission is to deliver high-speed, affordable, and sustainable internet solutions. We aim to empower Batswana with the connectivity they need to stay productive and engaged with the world, whether for business, education, or personal communication.
Our dedicated support team is available 24/7 to assist with setup, troubleshooting, or any service-related queries. Whether it’s a quick question or urgent help, we offer fast, friendly, and reliable customer care through phone, chat, and email. Your satisfaction is our priority.
Universal WiFi is fully licensed and accredited to operate in Botswana. We hold a BOCRA SAP & NFB license, and we are registered with the Public Procurement and Asset Disposal Board (PPADB).
Fast, reliable, and affordable internet with 24/7 support. We offer seamless connectivity, transparent pricing, and a customer-first approach — everything you need to stay connected without compromise.
We deliver ultra-fast internet with consistent speed.
Our proactive network monitoring ensure 99.9% connectivity
Enjoy hassle-free installation and activation. We get you connected within hours, not days.
Stay safe online with built-in firewall protection, parental controls, and secure browsing options.
Our dedicated support team is available 24/7 to resolve your issues quickly and efficiently.
Choose from a variety of budget-friendly plans with no hidden fees.
Our team is structured to ensure seamless operations across all aspects of our business. We believe that a strong, skilled, and well-coordinated team is the foundation of our success in delivering high-speed, reliable internet solutions to our clients.
Universal WiFi Owner & Team